Charterhouse

Finding Your Way to Charterhouse this Easter

How to find us: SuperCamps is based from the "Charterhouse Club" which is the leisure centre facility at the back of the school site. Please do not enter the school via the main entrance as there will not be directional signage from here. You will want the entrance off Duke's Drive.

Introducing your Camp Manager

Your Camp Manager is due to be Alex

Your early years key worker for next week, responsible for delivering high pastoral care and age-suitable activities for all children aged 5 and under is due to be Steve

During camp dates and opening hours you can reach your Camp Manager on 07912 210040 (note: this number is not for bookings, if you have a booking enquiry, please call our customer service team on 01235 467 300)

Special Notes:

In an effort to keep our camps as Covid secure as possible, please can we ask parents and carers to wear face masks when arriving on camp, unless medically exempt. In line with government guidelines, we will not be swimming until the week commencing the 12th April. We are hopeful that all crews will swim, but cannot guarantee this will happen. Please provide swimming kit daily, to give us the best opportunity of delivering swimming for all crews and await further guidance from Camp Manager. We kindly ask parents to not pack nuts into their child's lunch due to allergies.

What you need to know:

- Booking details: Please review your booking one final time to double check your dates, child details and contact numbers are correct.

- Late bookings: If you have booked within a week before camp starts, please take your email confirmation along with you (either printed out or on a smart phone/tablet), to help speed up check in and registration.

- Packed lunch: Please send your child with a healthy packed lunch and 2 snacks. For hints and tips on what to pack, take a look at our guidesheet below.

- What to bring: Please refer to our Multi-Activity Checklist here for a full list.

- Clothing: Paint may be used in some art activities. We advise sending children in/with suitable clothing.

- International customers: Please ensure you have provided a UK contact number in case of an emergency. Check out our handy checklist here.

- Start times: You are welcome to drop your child off from 9am unless you have specifically booked and paid for extended case which starts at 8am. Sign in closes at 9:15am. If you are going to be late, please contact the camp manager on the mobile phone listed above and make arrangements for drop off.

- Late pick ups: Please be aware Super Camps is required to vacate school premises at 6pm (6:30pm at Duncombe School), and would kindly remind parents to pick up children by 6pm. Any children collected late will be subject to the late pick up charge outlined in the terms and conditions. 

- Non-attendance: All parents need to notify the Camp Manager or Head Office if a child is not able to attend camp.

- Behaviour: We operate a behaviour code of conduct; please visit our policies and procedures our policies and procedures for full details.

- All electronic items (including but not limited to; mobile phones, tablets and game consoles) are strictly prohibited on camp. If found they will be confiscated and handed back to the parent at sign out.

-Health and Safety on Camp -It is part of our commitment to the health and safety of all children attending our camps, that each season high standards of hygiene and cleanliness are regulated and upheld in line with current NHS and Government updates and advice.We would like to reassure all parents that existing control measures are in place on camp, ensuring that children are encouraged to maintain good personal hygiene and that appropriate sanitary provisions are available to all. Please refer to our illness and infection policies and procedures for further details.

-COVID-19 Secure Camps Policy: Please see HERE for our official statement in regards to coronavirus.

-Specific needs and information: On first arrival please be sure to let your Camp Manager know of any specific needs that your child may have that have not already been shared.

-Medication on camp: If your child requires any medication whilst attending camp we ask all parents to complete our Medicine consent form , please complete this and bring it with you on your child’s first day. If you are unable to complete and print a form to bring with you, we will ask you to do this on your child’s first day when arriving at sign in.

-Children aged 5 or under: We have a form for you to fill in to get to know your child a little better. If you could download and print this form and bring it on your first day at camp if your child is aged 5 or younger.

-Industry leading quality and service: We are proud of our reputation for offering quality camps and excellent service. If you experience any issues, no matter how small, please ensure you raise these in the first instance with the Camp Manager so that we have the earliest possible chance of helping or putting something right.

 *lifeguard and facility dependent.

Contacting Us

If you have any questions, or indeed have any further childcare needs or want to enquire about your child/children's friends joining on camp, please do not hesitate to contact us on 01235467300 or email us on info@supercamps.co.uk. Our office opening hours are Monday-Friday 8am-5pm during term time and 7.30am-6:30pm during the school holidays.