Internal Vacancies
Temporary Customer Services Team Members
Reporting directly to the Customer Services Manager
Responsibilities of the role include:-
Take bookings using in house database
Assist parents by phone, email and letter with product and bookings advice encouraging sales of existing and new products for 2010
Assist parents with positive and negative feedback, escalating matters to the Customer Services Manager where necessary
Carry out directly, or be able to contribute when necessary to, the following functions :-
Opening and distribution of post
Process payments on line
Process incoming bookings – postal and Internet
Post despatch
Despatching brochure enquiries
Filing
Responding to answer phone messages
Copying and collating paperwork for camp.
Requirements:-
You will need excellent communication and organisational skills and be competent in the use of word and excel. Ideally you will have had an adequate amount of previous Customer Services experience in a fast paced environment.
Location: Milton Park
Hours: Temporary/Full time: 9am – 5pm outside of camp time / 8am – 6pm during camp time
Pay: £6.50 - £7.50 per hour depending on experience
Start date either:- 1st Feb 2010 or 16th Feb 2010 until 16th April 2010
Please send a CV and cover letter to Jacqui Dalziel, HR Manager, via email to jacqui@supercamps.co.uk or post to Super Camps Ltd, Park House, Milton Park, Abingdon, OX14 4RS. Closing date 22nd January 2010
